Duty Drawback
Unlock Higher Refunds: Modernized Duty Drawback
Importing and exporting? Boost your Customs refunds by 15%+ with our specialized drawback platform. Track your claims in real-time and get paid faster.
Import?
Export?
Drawback.
Flexport already has all our data. At that point, it was a no-brainer to proceed with the duty drawback program and it took less than six months for the refunds to start flowing in. And this was after two years of spinning our wheels. It was fantastic!
Aman Advani
CEO & Co-Founder, Ministry of Supply
![Ministry-of-Supply quote-img]()
Flexport Makes it Easy to Claim Duty Refunds
Expert-Led Applications for a Fast, Compliant Start
From day one, our Flexport team manages the entire process, swiftly preparing, filing, and managing your CBP privilege applications and rulings. This ensures your program starts fast and compliantly, setting you up for reliable and significant long-term duty recoveries.
| Common Complaints about Drawback | Flexport’s Solution | ||
|---|---|---|---|
| đť—‘ | Manual process. Drawback is highly dependent on manual spreadsheets, physical documents, and a lot of back-and-forth. | âś“ | Leveraging technology. Automated data collection, document ingestion and digitization, third-party data ingestion and validation, and claim generation where possible. |
| đť—‘ | Data needed is unreliable. Drawback often requires data cobbled together from various sources, resulting in lost revenue or disqualification from recovery. | âś“ | Quality data. Imports and other transactions performed with Flexport automatically produce granular data necessary to facilitate drawback recoveries. Flexport can also review and store data filed by other brokers. |
| 𝗑 | Little visibility to claim activity. It’s challenging to see past drawback claims and ensure all drawback opportunities are maximized. | ✓ | Access to your claims. Instant access anywhere and anytime to all drawback claims, claim data, and all supporting documentation on our platform. |
Automated
Automated Data Integration for Complete Accuracy
Seamlessly connect your ACE, ERP, import/export, and supplier/customer records. Our technology intelligently pulls, reconciles, and verifies all required data, eliminating spreadsheet chaos and preventing costly errors or missed filings.
Compliant
Compliance Engine: Built In Our DNA, Never Bolted On
Every claim is instantly validated against evolving CBP, ACE, and trade remedy requirements - with proactive alerts and auto-updates. No need to monitor regulatory change: your submissions are always audit-ready by default.
Transparent
Transparent, Auditable Filing, and Status Monitoring
Track every refund opportunity, claim submission, and audit trail in real time. Enjoy radical visibility and full control, from eligibility analysis to payment received.
Accelerated
Accelerated Refund Cycles
Our end-to-end automation and structured compliance cut cycle times by months, most clients with established programs often receive duty drawback payments in as little as six weeks.
Balanced
The Marriage of Expert Technology + Human Oversight
Augment automation with real customs and compliance specialists who review, optimize, and support every claim. Get both the confidence of technology and the assurance of expert review.
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Frequently Asked Questions
Why haven’t I heard of duty drawback?
How much money are we really talking about here?
Am I eligible for duty drawback?
What is the process for getting started with drawback?
What duties, taxes, and fees qualify?
How is drawback calculated?
How frequently can I file for drawback?
Your website says your drawback platform recovers 15% more than traditional software. How does that work?
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